Entertainment23 months5 teams across countries
Preventing $100M Launch Failure: 5-Team Governance Overhaul
The Challenge
A national ticketing infrastructure project worth over $100M involved 5 siloed teams across multiple countries with no unified governance structure. No RACI matrix, no clear ownership, no standardized reporting. The project was at risk of launch failure.
The Approach
Built the governance framework from scratch. Created RACI matrices, standardized reporting across all teams, implemented a unified project management structure, and established cross-team communication protocols. Managed the full delivery lifecycle across 23 months.
The Results
90%
Project success rate across all workstreams
5 teams
Unified under one governance framework
Zero
Launch failures on a $100M+ infrastructure project
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